Dismas House East

Important Inmate Phone System Changes

As a result of a recent telephone vendor contract award, friends and family of inmates housed at all DPSCS correctional facilities should be aware of some minor disruptions in service in the coming weeks. With the introduction of this new vendor we hope to provide you improved inmate telephone services at the same, and in some cases, lower costs. This Advanced Pay brochure from the new vendor has been distributed to the inmate population and may be useful for you as well.

The actual change-over for (name of facility) will happen (date from spreadsheet). A six business day transitional period will take place (dates from spreadsheet called black-out), during which time inmates will only be able to make collect calls as no debit or pre-paid calls will be permitted. If no collect call account is set-up, the inmate will be unable to make calls that week. During the transitional period dates, inmates will also not be able to submit telephone vouchers.

Although the previous vendor Securus will transfer inmate balances (purchases made by inmates) during the cut-over period to the new vendor Global Tel* Link, family members will have to contact Securus directly for refunds on purchases they (family members) made from Securus in the past. If you currently have an account with Securus you may be receiving a call further explaining your options from the new vendor in the near future.

We apologize for any inconvenience this vendor transfer may cause in trying to reach a loved one at a DPSCS facility and thank you for your cooperation.

Contraband ~ Criminal Violations

Pursuant to Maryland's Criminal Law Article, Sections 9-410 and 9-412 through 9-417, it is unlawful for a person to possess, deliver, or possess with intent to deliver contraband in a place of confinement. Such items include but are not limited to telecommunication devices, contraband to effect an escape, weapons of any type, alcoholic beverages, controlled dangerous substances, and tobacco.

It is unlawful for a person to deposit or conceal a telecommunication device in or about a place of confinement with the intent that it be obtained by a person detained or confined.

Violators are subject to arrest and will be prosecuted to the fullest extent of the law. Upon conviction, violators are subject to imprisonment from periods of 3 to 10 years, fines of $1,000 to $5,000, or both.

Visiting Hours

Residents whose last name begins with A thru L:
Tuesdays 7:00 p.m. to 10:00 p.m.

Residents whose last name begins with M thru Z:
Thursdays 7:00 p.m. to 10:00 p.m.

Residents in Phase 1A and 1B only:
Sundays 2:00 p.m. to 4:00 p.m.

Visitation days are scheduled according to the first letter of the resident's last name.

7:00 p.m. - 9:00 p.m.     A - L

7:00 p.m. - 9:00 p.m.     M - Z

Sunday - Residents in Phase 1A and 1B only:
2:00 p.m. - 4:00 p.m.

General Information:

All visitors are subject to canine (if available), electronic drug detection device (if available), and/or visual mouth searches prior to being allowed to visit an inmate. If you cannot clear the metal detector, you will be denied entry. Nothing may be brought into the institution except as authorized by the warden or designee. Any item brought into this institution in a manner other than authorized is contraband, and the person bringing the item into the institution is subject to criminal penalties.

Only three (3) visitors may enter the facility at a time.

Visitors must on the resident's visiting list.

All visitors must be 18 years of age or older and are required to show proper identification to ascertain their age.

No guests under the age of 18 are permitted unless they are members of the resident's immediate family and must be accompanied by an adult.


DHE Information

1415 N. Caroline St.
Baltimore, MD 21213

Phone: (410) 539-2520

Fax:(410) 539-2774

Executive Director:
Joseph Kruse

Visitor Dress Code

All visitors, to include children, must dress appropriately for visitation.  All clothing must cover from the neck to the kneecaps.

    The following types of clothing are not allowed to be worn:
  • tube tops, tank tops, or halter tops
  • see-through clothing
  • mini-skirts, mini-dresses, shorts, skorts, or culottes (at or above the kneecap)
  • form-fitting clothes such as leotards, spandex, and leggings
  • clothes that expose a person's midriff, side, or back
  • tops or dresses that have revealing necklines and/or excessive splits
  • coats, jackets, shawls and scarves will be placed in an appropriate area.