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Maryland Correctional Institution - Hagerstown

Inmate Phone & Debit Account Information


ConnectNetwork is GTL’s authorized deposit and account management portal. With several different deposit methods available, ConnectNetwork is the quickest and most convenient option to fund a correctional account.

Learn more about ConnectNetwork

AdvancePay® Prepaid Telephone Accounts

To accept calls from an inmate at this facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your inmate calls you the funds are deducted from the balance on your prepaid account.

Learn more about AdvancePay

Offender Phone DEBIT Accounts

ConnectNetwork PIN Debit (Offender Phone) accounts allow you to make deposits to an offender’s PIN debit phone account.

Learn more about PIN Debit cards

**Please note- fees may apply to all deposit methods. Specific terms are provided when making a deposit.**

Visiting Hours

General Population:
Monday, Saturday and Sunday
8:30 a.m. - 2:30 p.m.
There will be no visiting hours on Fridays until further notice

Protective Custody
Saturday and Sunday
4:45 p.m. – 6:45 p.m.
Registration begins at 4:15 PM and ends at 6:15 PM

Administrative and Disciplinary Segregation
Saturday and Sunday
8:30 a.m. - 2:30 p.m.

Registration begins at 8:15 a.m.and ends at 1:45 p.m.

Saturday and Sunday (all housing)

Duration:  1 hour (subject to space availability)

General Information:

All visitors are subject to canine (if available), electronic drug detection device (if available), and/or visual mouth searches prior to being allowed to visit an inmate. If you cannot clear the metal detector, you will be denied entry. Nothing may be brought into the institution except as authorized by the warden or designee. Any item brought into this institution in a manner other than authorized is contraband, and the person bringing the item into the institution is subject to criminal penalties.

A visitor 16 years of age and older must present photograph identification.

Children (18 years of age and younger) visiting the inmate must be immediate family to either the inmate or the visitor and must be accompanied by a person 18 years of age or older who is on the inmate's visiting list.

Use of restroom facilities is prohibited during visitation.  If either the inmate or a visitor requires the use of the restroom, the visit will be terminated at that time.  Please keep this in mind when visiting with small children.

A maximum of three (3) adults and three (3) children shall be permitted to visit at a time.

General population inmates are allowed two (2) visits per week,

Disciplinary Segregation inmates shall receive only one (1) visit per week. 

Weekend visits shall be on a digital basis. Inmates with ID numbers ending in odd digits (1,3,5,7 and 9) may receive visits on an odd numbered day. Inmates with ID numbers ending in even digits (0,2,4,6,8) may receive visits on even numbered day.

Visitors shall remove jewelry, to include tongue, ear, and facial piercings, with the exception of wedding ring sets or medic alert jewelry and store them in the lockers that are provided.

MCI-H Information

18601 Roxbury Road
Hagerstown, Maryland 21746
Go to Map

Phone: (240) 420-1000
(877) 229-1351

Fax: (301) 790-4939

Acting Warden
Denise Gelsinger

Assistant Warden
Keith Lyons

Chief of Securty
Ronald Brezler

Security Level

Year Opened: 1932

Visitor Dress Code

All visitors, to include children, must dress appropriately for visitation.  All clothing must cover from the neck to the kneecaps.

The following types of clothing are not allowed to be worn:

  • tube tops, tank tops, or halter tops
  • see-through clothing
  • mini-skirts, mini-dresses, shorts, skorts, or culottes (at or above the kneecap)
  • form-fitting clothes such as leotards, spandex, and leggings
  • clothes that expose a person's midriff, side, or back
  • tops or dresses that have revealing necklines and/or excessive splits
  • coats, jackets, shawls and scarves will be placed in an appropriate area.