MCE’s “Learning for Life” Rehabilitation Program:

 

Maryland Correctional Enterprises

Customer Satisfaction Survey

 

Dear Valued Customer:

 

In order to better satisfy your needs, we would be grateful if you would spend less than 1 minute to complete our online Customer Satisfaction Survey.

 

MCE is committed to customer satisfaction and we would like to know how well we are doing. The customer input from previous surveys has led to improved customer service, enhanced products and services, more user-friendly catalog, and our e-commerce website!

 


1) What areas do you feel MCE benefits the State of Maryland?







2) What is your primary source of obtaining information on MCE’s products and services?






3) How would you rate our Quick Ship Program?
Excellent   Good   Fair   Poor  


4) What products/services did you purchase?








5) Did you purchase from MCE because of our cost-effective quality products and services or because of a mandate by law?




6) How would you rate your level of customer satisfaction with MCE products?
Overall:Excellent   Good   Fair   Poor  


7) How would you rate your level of customer satisfaction with MCE personnel?

Overall:Excellent   Good   Fair   Poor  


8) How would you rate the price of MCE products and services?

Overall: Excellent   Good   Fair   Poor  


9) How would you rate the quality of MCE products and services?

Overall: Excellent   Good   Fair   Poor  


10) How would you rate the timeliness of MCE delivery?

Overall: Excellent   Good   Fair   Poor  

11) Would you like your Account Representative to contact you?



12) Other comments/suggestions:


13) Please enter your contact information (optional):
First Name:
Last Name:
Phone Number:
Email Address:
Agency: