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Maryland Correctional Training Center
Incarcerated Individual Phone & Debit Account Information
ConnectNetwork is GTL’s authorized deposit and account management portal. With several different deposit methods available, ConnectNetwork is the quickest and most convenient option to fund a correctional account.
AdvancePay® Prepaid Telephone Accounts
To accept calls from an incarcerated individual at this facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your incarcerated individual calls you the funds are deducted from the balance on your prepaid account.
Offender Phone DEBIT Accounts
ConnectNetwork PIN Debit (Offender Phone) accounts allow you to make deposits to an offender’s PIN debit phone account.
**Please note- fees may apply to all deposit methods. Specific terms are provided when making a deposit.**
All visitors to a Correctional Facility must clear a metal detector. Please be mindful of clothing that may contain metals as it may result in the inability to clear. In the event that a visitor is unable to clear the metal detector, their visit may be denied.
Always check the DPSCS home page for additional weather related or visiting hour changes, if any.
IN-PERSON VISITATION for Maryland Correctional Training Center (Main Compound)
Saturday and Sunday
(By Appointment Scheduled by the Incarcerated Person, and on a rotating basis between all Housing Units)
8:30 AM- 9:30 AM with registration for visitors starting at 8:15 AM
10:00 AM - 11:00 AM with registration for visitors starting at 9:45 AM
12:00 PM - 1:00 PM with registration for visitors starting at 11:45 PM
1:30 PM - 2:30 PM with registration for visitors starting at 1:15 PM
Duration: 1 hour (subject to space availability)
8:30 AM - 2:30 PM One (1), non-contact visit per week.(By Appointment Scheduled by the IP, and on a rotating basis between all Administrative IP's assigned to the Restrictive Housing Unit) Registration times apply.
VIRTUAL VISITATION for Maryland Correctional Training Center (Main Compound General Population IP's)
*Virtual Visitors must have submitted the DPSCS Video Visitation Acknowledgement Form with valid information to proceed with a Virtual Video Visit.*
Monday - Friday
(By Appointment Scheduled by the IP, and on a rotating basis between all General Population Housing Units) 4:30 PM - 10:30 PM (Last segment starts at 10:00 PM)
Duration: 30 Minute
VIRTUAL VISITATION For Maryland Correctional Training Center (Main Compound Restrictive Housing Unit IP's)
Monday - Saturday
(By Appointment Scheduled by the IP, and on a rotating basis between all Restrictive Housing Unit IP's) 4:30 PM - 11:30 PM
Duration: 15 Minutes
Harold E. Donnell Building and Emergency Housing Unit (HED/EHU) IN-PERSON VISITATION
Saturday and Sunday
(By Appointment Scheduled by the Incarcerated Person
Saturday In-Person Visitation will be for HED Building
Sunday In-Person Visitation will be for EHU Building
8:30 AM - 9:15 AM with registration for visitors starting at 8:15 AM,
9:45 AM - 10:30 AM with registration for visitors starting at 9:30 AM,
12:30 PM - 1:15 PM with registration for visitors starting at 12:15 PM,
1:45 PM - 2:30 PM with registration for visitors starting at 1:30 PM.
Duration: 45 Minutes
Harold E. Donnell Building and Emergency Housing Unit (HED/EHU) VIRTUAL VISITATIONSaturday and Sunday
Monday - Friday (By Appointment Scheduled by the Incarcerated Person)
Monday: 8:30 AM - 3:30 PM for EHU Building
Tuesday: 5:45 PM - 10:00 PM for HED Building
Wednesday: 8:30 AM - 3:30 PM for EHU Building
Thursday: 8:30 AM - 3:30 PM for HED Building
Friday: 5:45 PM - 10:00 PM for EHU Building
Duration: 30 Minute
Use of restroom facilities is prohibited during visitation. If either the Incarcerated Person or a visitor requires the use of the restroom, the visit will be terminated at that time. Please keep this in mind when visiting with small children. Children are not permitted to be passed and/or handed over the barrier during visits.
Each Incarcerated Person is permitted up to three (3) Visitors regardless of age. Children must be supervised by the adult visitors.
Visitors age 15 or under are not required to be on an Incarcerated Person's authorized visiting list, but must be a relative of the IP or authorized visitor's immediate family. Visitors under the age of 18 must be accompanied by an adult (18+ years old) and remain under that adult's direct supervision while on State property.
Visitors entering MCTC or HED and EHU shall be required to present proper identification to include a photo I.D. with their date of birth and current address.
All visitors over the age of 18 shall be fingerprinted utilizing the Web ID and Fast ID equipment.
Visitors shall remove jewelry, to include tongue, ear, and facial piercings, with the exception of wedding ring sets or medic alert jewelry and store them in the lockers that are provided.
All visitors shall be required to clear a metal detector.
Nothing shall be passed between the visitor and the Incarcerated Person.
18800 Roxbury Road
Hagerstown, Maryland 21746
Go to Map
Phone: (240) 420-1601
Fax: (301) 797-8574
Chief of Security:
Medium, Minimum and Pre-Release
Year Opened: 1966
Visitor Dress Code
All visitors, to include children, must dress appropriately for visitation. All clothing must cover from the neck to the kneecaps.
The following types of clothing are not allowed to be worn:
- tube tops, tank tops, or halter tops
- see-through clothing
- mini-skirts, mini-dresses, shorts, skorts, or culottes
- form-fitting clothes such as leotards, spandex, and leggings
- clothes that expose a person's midriff, side, or back
- tops or dresses that have revealing necklines and/or excessive splits
- coats, jackets, shawls and scarves will be placed in an appropriate area
- discretion will be used regarding children's clothing