Banking Services

Overview

The Department of Public Safety and Correctional Services (DPSCS) uses the Maryland Offender Banking System for the processing and management of all funds sent to Incarcerated Individuals in all the Maryland correctional institutions and facilities. You can deposit spending money into the Incarcerated Individual's banking account quickly and easily using the following deposit services:

1. Lockbox Deposit

The Lockbox is a banking depository service that the Maryland Department of Public Safety and Correctional Services (DPSCS) uses to assist with processing money sent to Incarcerated Individuals at a Maryland correctional institution. Lockbox accepts Money Orders, Approved Vendor Checks, and Official Business Checks only.

Other items such as cards, letters, magazines, notes, and packages are not accepted and should be sent directly to the facility. Please see the Incarcerated Individual Mail Services page of this website for more information.

Lockbox FAQS

• What information is required on the money order? 
  The Incarcerated Individual's Name, Facility Name or Abbreviation, Incarcerated Individual's State Identification # (SID), Sender's correct Name and Address. The money order is made payable to the Incarcerated Individual as shown above.  No aka's or nicknames accepted. Please print and use black or blue ink pen only.  
• What is the address to send money orders to for Lockbox facilities?
  P.O. Box 17111, Baltimore, MD 21297-0382. 
• How long does it take for funds to be deposited to an Incarcerated Individual's account?
  Usually 2-7 business days from the date received and processed by Lockbox if the information is correct.  If you Include mail delivery it may take up to 10 days. 
• Are holds placed on money orders? 
  Yes. If $250.00 or more they are placed in a hold status for 30 days. 
• Can I send more than one money order in an envelope?
  You may send multiple money orders in the same envelope. 
• Are money orders refundable?  
  No, once we deposit them, they are not refundable.

2. Access Corrections Secure Deposits

In an effort to improve the efficiencies and security regarding Incarcerated Individual deposits, Access Corrections® Secure Deposits now offers the following payment options for family and friends of Maryland DPSCS Incarcerated Individuals:

Toll Free Phone Deposits
As low as $3.95
1-866-345-1884

Internet Deposit
As low as $2.95
www.accesscorrections.com

Access Secure Deposits takes all MasterCard and Visa debit and credit cards. Additional information is also located on the following website www.accesscorrections.com under Frequently Asked Questions.

Assistance With Money Orders

Prior to making an inquiry about the status of a money order, please contact the money order company for the date the money order was cashed. 

Once you have the following  information:

1. Incarcerated Individual Name;
2. Incarcerated Individual's State Identification (SID) Number;
3. Receipt Number;
4. Date the Money Order was Cashed; and
5. Total Amount Deposited

Please contact us at:

1. 410-540-6221,
2. 410-540-6222, or
3. 410-540-6223 

You may also send questions pertaining to lockbox deposits to lockbox@maryland.gov and put the Incarcerated Individual's Name and SID number in the subject field.  

You can call the banking institution that issued the money order for the date cashed or similarly related questions. 

Contact Information

For further assistance regarding Incarcerated Individual accounts, you may send an email to:

• crf.inmateaccounts@maryland.gov for PATX, JCI, MCIJ, MCIW, DRCF, CMCF, BCCC 
• dpds.inmateaccounts@maryland.gov for CDF, BCBIC, YDC, MRDCC, MTC
• eci.inmateaccounts@maryland.gov for ECI
• wnbci.inmateaccounts@maryland.gov for WCI, NBCI
• rci.inmateaccounts@maryland.gov for MCIH, MCTC, RCI