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Roxbury Correctional Institution

Inmate Phone & Debit Account Information


ConnectNetwork is GTL’s authorized deposit and account management portal. With several different deposit methods available, ConnectNetwork is the quickest and most convenient option to fund a correctional account.

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AdvancePay® Prepaid Telephone Accounts

To accept calls from an inmate at this facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your inmate calls you the funds are deducted from the balance on your prepaid account.

Learn more about AdvancePay

Offender Phone DEBIT Accounts

ConnectNetwork PIN Debit (Offender Phone) accounts allow you to make deposits to an offender’s PIN debit phone account.

Learn more about PIN Debit cards

**Please note- fees may apply to all deposit methods. Specific terms are provided when making a deposit.**

Contraband ~ Criminal Violations

Pursuant to Maryland's Criminal Law Article, Sections 9-410 and 9-412 through 9-417, it is unlawful for a person to possess, deliver, or possess with intent to deliver contraband in a place of confinement. Such items include but are not limited to telecommunication devices, contraband to effect an escape, weapons of any type, alcoholic beverages, controlled dangerous substances, and tobacco.

It is unlawful for a person to deposit or conceal a telecommunication device in or about a place of confinement with the intent that it be obtained by a person detained or confined.

Violators are subject to arrest and will be prosecuted to the fullest extent of the law. Upon conviction, violators are subject to imprisonment from periods of 3 to 10 years, fines of $1,000 to $5,000, or both.

Visiting Hours

Always check the DPSCS home page for additional weather related or visiting hour changes, if any.

Saturday through Monday
8:00 a.m. -1:45 p.m.
Last registration at 1:15 PM

Duration:  1 hour maximum

General Information::

Inmates are allowed two (2) visits per week. 

Segregation inmates are allowed one (1) visit per week. 

The visiting week begins on Friday and ends on Monday.  On weekdays only, if a second and different visitor arrives for visitation the same day, this visit shall be considered the second visit for the week and no more will be allowed.

During the weekend visiting schedule, the odd/even numbering system will be in effect - the last digit of the inmate's ID number will correspond to the date of the visit, (i.e., odd digit corresponds with odd date; even digit corresponds with even date).  Whenever both days are odd on the weekend, even and odd numbers may visit on either day but not on both days.

Three (3) adults and three (3) minors are permitted per visit.  Minors accompanying adults, shall be supervised and kept under control by the adult at all times or the visit may be terminated. This includes the restriction of minors from wandering from their assigned seat. All male visitors must have their hand-stamped.

Visitors are not permitted to carry any items into the visiting room with the exception of life-saving medications, which must be communicated to the Front Lobby Officer prior to the visit.

Visitors shall remove jewelry, to include tongue, ear, and facial piercings, with the exception of wedding ring sets or medic alert jewelry and store them in the lockers that are provided in the Front Lobby.

No infant paraphernalia, with the exception of a pacifier, will be permitted in the visiting room.

RCI Information

18701 Roxbury Road
Hagerstown, Maryland 21746
Go to Map

Phone: (240) 420-3000

Fax: (301) 797-0795

Carlos D. Bivens

Assistant Warden:
Todd Hull

Chief of Security:
David Appel

Security Levels:
Level II Medium

Year Opened: 1983

Visitor Dress Code

All visitors, to include children, must dress appropriately for visitation.  All clothing must cover from the neck to the kneecaps.

The following types of clothing are not allowed to be worn:

  • tube tops, tank tops, or halter tops
  • see-through clothing
  • mini-skirts, mini-dresses, shorts, skorts, or culottes (at or above the kneecap)
  • form-fitting clothes such as leotards, spandex, and leggings
  • clothes that expose a person's midriff, side, or back
  • tops or dresses that have revealing necklines and/or excessive splits
  • coats, jackets, shawls and scarves will be placed in an appropriate area.